HELP IS AVAILABLE TO PAY YOUR HOME-HEATING BILLS
IF YOU HAVE TROUBLE PAYING YOUR HOME HEATING BILLS, TURN TO CRT FOR HELP.
CRT can help you complete the application – by phone, email or in-person at our multi-service centers in Hartford and Middletown.
DATES FOR 2026-2027
Start of the season is September 1
Please take note of the following important program dates:
September 1, 2026 Start of the season
November 2, 2026 First day for fuel deliveries
April 1, 2027 Deadline for fuel authorizations for deliveries
April 8, 2027 Deadline for fuel deliveries authorized on or before April 1, 2027
May 31, 2027 Last day to apply
June 17, 2027 Last day to submit deliverable fuel bills
2026-2027 ENERGY ASSISTANCE INCOME GUIDELINES:
Eligibility is based on household size and income.
Household Size Annual Income
1 $ 48,714
2 $ 63,703
3 $ 78,692
4 $ 93,681
5 $108,669
6 $123,658
7 $126,469
8 $129,279
For more information, please call 211 or 860-560-5800
WAYS TO APPLY FOR ENERGY ASSISTANCE:
- SCHEDLE AN APPOINTMENT WITH CRT: Call 860-560-5800 to schedule an in-person or phone interview at a CRT Intake Site.
- APPLY THROUGH YOUR LOCAL SOCIAL SERVICE OFFICE: Participating towns can assist residents with Energy Assistance applications. Find a participating location in your town. Please see the list of towns we serve below.
- SUBMIT A PAPER APPLICATION: Download an application at ct.gov/heatinghelp or pick one up at a CRT Intake Site. Submit your completed application and required documents by email, fax, mail, or drop-off.
Email: crtenergyapplication@crtct.org
Fax: (860) 560-5731
Mail: CRT Energy Assistance, 395 Wethersfield Avenue, Hartford, CT 06114
- APPLY ONLINE – AVAILABLE 24/7: Apply online through the Connecticut Department of Social Services (DSS) at: ct.gov/heatinghelp.
CRT MULTI-SERVICE LOCATIONS:
To apply call the CRT Call Center at 860-560-5800 to make an appointment at one of CRT’s Multi-Service Centers or Satellite Offices.
Multi-Service Center Locations: Hartford: Northend & South End and Middletown
Satellite Office Locations: Bloomfield, East Hartford, Enfield, Manchester, Windsor
TOWNS WE SERVE:
Avon, Bloomfield, Branford/Stony Creek, Canton, Centerbrook, Chester, Clinton, Colbalt, Cromwell, Deep River, Durham, East Granby, East Haddam, East Hampton, East Hartford, East Windsor, Enfield, Essex, Glastonbury, Granby, Guilford, Haddam, Hartford, Ivoryton, Killingworth, Madison, Manchester, Marlborough, Middlefield, Middletown, Moodus, Newington, North Branford, Old Saybrook, Rockfall, Rocky Hill, Simsbury, South Windsor, Suffield, West Hartford, Westbrook, Wethersfield, Windsor, Windsor Locks.
WHAT TO BRING TO YOUR APPOINTMENT:
You need to bring the proper documentation to your appointment. Please see the attached checklist Documentation Requirements in FFY2027 (W-1105) CEAP Checklist of Required Documentation EN and FFY 2027 CEAP Benefit Matrix.
Spanish Language Final FFY2027 (W-1105) CEAP Required Documentation Checklist
For more information
CRT Energy Assistance
395 Wethersfield Avenue, Hartford
Telephone: 860-560-5800
Fax: 860-560-5731
Office Hours: Mon – Fri 8 am – 5 pm, Saturday 8 am – 4 pm Oct – May
330 Market Street, Hartford
Telephone: 860-560-5149
Fax: 860-560-5731
Office Hours: Mon – Fri 9 am – 5 pm
32 Washington Street, Middletown
Telephone: 860-347-4465
Fax: 860-346-6813
Office Hours: Mon – Fri 8 am – 4 pm
Universal lunch for all locations from 12-30-1:30 pm
Funding provided by:
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WE BELIEVE IN HOPE.
For over 60 years, CRT has helped people in Central Connecticut lift their quality of life. Whether you need help now or are looking to build a more secure future, we can help with housing, food, energy bills, recovery, jobs, childcare, veterans services and much more.
Call us today at (860) 560-5600, and let’s build a better future together.
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Community Renewal Team, Inc.
555 Windsor Street, Hartford CT 06120
(860) 560-5600
This website is partially supported by the Office of Community Services within the Administration for Children and Families, a division of the U.S. Department of Health and Human Services. Neither the Administration for Children and Families nor any of its components operate, control, are responsible for, or necessarily endorse this website (including, without limitation, its content, technical infrastructure, and policies, and any services or tools provided). The opinions, findings, conclusions, and recommendations expressed are those of the author(s) and do not necessarily reflect the views of the Administration for Children and Families and the Office of Community Services.
