HELP IS AVAILABLE TO PAY YOUR HOME-HEATING BILLS
IF YOU HAVE TROUBLE PAYING YOUR HOME HEATING BILLS, TURN TO CRT FOR HELP.
CRT can help you complete the application – by phone, email or in-person at our multi-service centers in Hartford and Middletown.
DATES FOR 2025-2026
Please take note of the following important program dates:
September 1, 2025 Accepting applications
September 2, 2025 First day to call 860-560-5800 to make an appointment
November 3, 2025 First day fuel deliveries that can be paid by the program
April 1, 2026 Deadline for fuel authorizations for deliveries
May 29, 2026 Last day that a household can apply to establish its eligibility for benefits
June 17, 2026 Last day to submit deliverable fuel bills
2025-2026 ENERGY ASSISTANCE INCOME GUIDELINES:
Eligibility is based on household size and income.
Household Size Annual Income
1 $ 47,764
2 $ 62,460
3 $ 77,157
4 $ 91,854
5 $106,550
6 $121,247
7 $124,002
8 $126,758
For more information, please call 211 or 860-560-5800
WAYS TO APPLY FOR ENERGY ASSISTANCE:
- IN PERSON: Contact CRT to schedule an in-person appointment at 860-560-5800 If you cannot wait until the next available appointment, please consider alternate ways to apply for assistance listed below:
- ONLINE: Apply via the State of CT Department of Social Services (DSS) website www.ct.gov/heatinghelp/applyonline Please note this is the fastest way to apply.
- EMAIL: Fill out an application at a CRT Multi-Service Center or download the application from the DSS website and email the application with required documents to crtenergyapplication@crtct.org.
- PAPER APPLICATION: Obtain a paper application at a CRT Multi-Service Center or download from DSS website. Mail or fax completed application with required documents to CRT, 395 Wethersfield Avenue, Hartford, CT 06114
- If you reside outside the Greater Hartford Area, call your local town Social Services office.
CRT MULTI-SERVICE LOCATIONS:
To apply call the CRT Call Center at 860-560-5800 to make an appointment at one of CRT’s Multi-Service Centers.
Locations: Hartford, Middletown, East Hartford, Bloomfield, Enfield, Manchester, Windsor, and West Hartford.
TOWNS WE SERVE:
Avon, Bloomfield, Branford/Stony Creek, Canton, Centerbrook, Chester, Clinton, Colbalt, Cromwell, Deep River, Durham, East Granby, East Haddam, East Hampton, East Hartford, East Windsor, Enfield, Essex, Glastonbury, Granby, Guilford, Hartford, Ivoryton, Killingworth, Madison, Manchester, Marlborough, Middlefield, Middletown, Moodus, Newington, North Branford, Old Saybrook, Rockfall, Rocky Hill, Simsbury, South Windsor, Suffield, West Hartford, Westbrook, Wethersfield, Windsor, Windsor Locks.
WHAT TO BRING TO YOUR APPOINTMENT:
You need to bring the proper documentation to your appointment. Please see the attached checklist Documentation Requirements in EA 2025-26 (Revised 9-11-25). Click here for 2025-2016 Benefit Matrix.
For more information
CRT Energy Assistance
395 Wethersfield Avenue, Hartford
Telephone: 860-560-5800
Fax: 860-560-5731
Office Hours: Mon – Fri 8 am – 5 pm, Saturday 8 am – 4 pm
330 Market Street, Hartford
Telephone: 860-560-5149
Fax: 860-560-5731
Office Hours: Mon – Fri 9 am – 5 pm
32 Washington Street, Middletown
Telephone: 860-347-4465
Fax: 860-346-6813
Office Hours: Mon – Fri 8 am – 4 pm
Universal lunch for all locations from 12-30-1:30 pm
Funding provided by:
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WE BELIEVE IN HOPE.
For over 60 years, CRT has helped people in Central Connecticut lift their quality of life. Whether you need help now or are looking to build a more secure future, we can help with housing, food, energy bills, recovery, jobs, childcare, veterans services and much more.
Call us today at (860) 560-5600, and let’s build a better future together.
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Community Renewal Team, Inc.
555 Windsor Street, Hartford CT 06120
(860) 560-5600
This website is partially supported by the Office of Community Services within the Administration for Children and Families, a division of the U.S. Department of Health and Human Services. Neither the Administration for Children and Families nor any of its components operate, control, are responsible for, or necessarily endorse this website (including, without limitation, its content, technical infrastructure, and policies, and any services or tools provided). The opinions, findings, conclusions, and recommendations expressed are those of the author(s) and do not necessarily reflect the views of the Administration for Children and Families and the Office of Community Services.
