CRT SMS Campaign Privacy Policy

1. Introduction

Community Renewal Team, Inc. (“CRT,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you opt in to receive SMS messages from us.

2. Information We Collect

We collect and store the mobile phone number you provide when opting into our SMS messaging service, along with your SMS consent status and messaging preferences. No additional personal data is required unless voluntarily provided by you.

3. How We Use Your Information

We use your information to:

  • Provide SMS messaging services, including alerts, notifications, and service-related communications
  • Send emergency alerts and inclement weather notifications
  • Send service updates, delivery notifications, and program-related communications
  • Maintain your messaging preferences and opt-in/opt-out status

We do not use your phone number for third-party marketing or promotional purposes.

4. SMS Privacy and Data Use

  • Mobile information and SMS opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes.
  • Any sharing of SMS registration data is limited only to what is necessary to provide the messaging service.
  • Consumer data, including SMS consent and phone numbers, is not sold, rented, traded, or transferred to external organizations.
  • We use SMS registration data to provide messaging services, maintain your messaging preferences, and support service-related communications.
  • If any third party receives SMS registration data, it is only to the extent necessary to provide the service (such as messaging platforms or carriers).

5. Data Protection and Security

We implement appropriate technical and organizational safeguards designed to protect your personal information from unauthorized access, use, disclosure, or loss.

6. Opt-Out and Help

  • You have the right to stop SMS messages at any time.
  • To unsubscribe, reply STOP to any message.
  • For assistance, reply HELP to any message.

7. Messaging Questions

For questions related to messaging practices, SMS registration data, or privacy, please contact us using the contact information provided below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on our website, and continued use of our SMS service after such updates constitutes acceptance of the revised policy.

9. Contact Methods

You may contact the sender using the contact method provided on this website to ask questions or request assistance.

10. Protection Against Unauthorized Sharing

We take steps to prevent unauthorized sharing of information by maintaining safeguards designed to protect it. Access is limited to authorized personnel and service providers who need the information to perform their duties or support website operations.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
info@crtct.org or 860-560-5600.