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Energy Assistance Program

If you have trouble paying your heating bills, turn to CRT for help

Update about Energy Assistance Program (as of August 1, 2019): 
For further information, please call the CRT Energy Assistance hotline at 860-560-5800. 
Please note, as of Monday, April 29, 2019, the Energy Assistance Program will have new operating hours:
Monday thru Friday from 8:00 am to 4:00 pm. 

Connecticut residents who need help paying their home heating bills for the 2019/2020 winter season, should note that now is the time to apply for assistance under the Connecticut Energy Assistance Program. The general deadline for applications is May 1, 2020, however eligible households that are subject to a shut-off notice by a utility for heating bills have an extended deadline of May 15, 2020.

Those seeking assistance under the program should call 2-1-1 for guidance about the program and application sites. This program helps people pay for heat. Low to moderate-income households get help paying utility or fuel bills. Home heating includes oil, natural gas, electricity, propane, kerosene, or wood. Even if heat is included in your rent, you may be able to get a one-time cash payment. You can also get help making your home more energy-efficient. Energy assistance programs help many Connecticut families every year. 

To Apply 

Eligibility is based on household size, income, and assets. The utility must be billed in the name of an adult member of the household. Our staff speaks both Spanish and English. 

To apply, call to make an appointment at one of our locations listed below. 

Please note that our East Hartford location has relocated to 770 Main Street in East Hartford, CT.  

Additionally, the Bloomfield office is in a new building at the same address: Alvin & Beatrice Wood Human Services Center, 330 Park Avenue, Bloomfield, CT. The Energy Office is located on the second floor in the Social Services Office. 

For information about what paperwork to bring to your appointment for Energy Assistance, please see the attached checklist of Documentation Requirements.

(Descargue la lista de verificación en Español.)


Application Sites
Select a town near you. Most sites see participants by appointment only. Call the town office to schedule a meeting or check on office hours.


For more information
CRT Resource Center
Address: 395 Wethersfield Avenue, Hartford
Telephone: 860-560-5800
Fax: 860-560-5731
[email protected]
Office Hours: Mon - Fri 8 am - 4 pm



Funding provided by 


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Additional Details
Any household with a gross annual income at or below 200 percent of the federal poverty guidelines, and has provided all required documentation, is eligible for the program.

Updated September 2019