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Energy Assistance Program

If you have trouble paying your heating bills, turn to CRT for help


GREAT News for those receiving help from the CT Energy Assistance program! 

PLEASE BE ADVISED: The deadline for the authorization of fuel deliveries is extended from Wednesday, April 1, 2020 to Thursday, April 30, 2020 for the Connecticut Energy Assistance Program (CEAP). Deliveries will be made through Wednesday, May 6, 2020.  

April 30, 2020 is the last day for authorization requests and for unauthorized deliveries that can be paid from the Basic Benefit award. 
Contact CRT's Energy Assistance department to get more information: 860-560-5800.
Great News! New Deadline!
The general deadline to apply for energy assistance is now Monday, June 1, 2020!  
CEAP applications submitted through the mail-in process must have been initiated by program staff over the phone by June 1st, or, if submitted by an applicant without prior agency contact, must be postmarked by June 1st.  
One-time Water-Assistance Grants Now Available!
CRT is working with Operation Fuel to provide water-assistance grants to households in need. Operation Fuel received funding from The Hartford Foundation for Public Giving to administer one-time water-assistance grants of up to $500 per household. 
These water-assistannce funds are available to households in need within their 29-town catchment area. The program opened last month, and applications are being accepted on a first-come, first-served basis.
To qualify for water assistance, applicants must have one of the following criteria: a shut-off notice, have no water utility service, must need assistance with making a required payment in order to prevent a shut-off, or have a past due balance of 30 days or more.
Funding for this program is limited, so those who are interested should apply right away. Individuals can contact CRT's Energy Assistance Program for more information. 
For further information about applying for Energy Assistance or the one-time water-assistance grant, please call the CRT Energy Assistance hotline at 860-560-5800. 
Those seeking assistance under the program should call 2-1-1 for guidance about the program and application sites. This program helps people pay for heat. Low to moderate-income households get help paying utility or fuel bills. Home heating includes oil, natural gas, electricity, propane, kerosene, or wood. Even if heat is included in your rent, you may be able to get a one-time cash payment. You can also get help making your home more energy-efficient. Energy assistance programs help many Connecticut families every year. 

To Apply 

Eligibility is based on household size, income, and assets. The utility must be billed in the name of an adult member of the household. Our staff speaks both Spanish and English. 

To apply, call to make an appointment at one of our locations listed below. 

Please note that our East Hartford location has relocated to 770 Main Street in East Hartford, CT.  

Additionally, the Bloomfield office is in a new building at the same address: Alvin & Beatrice Wood Human Services Center, 330 Park Avenue, Bloomfield, CT. The Energy Office is located on the second floor in the Social Services Office. 

For information about what paperwork to bring to your appointment for Energy Assistance, please see the attached checklist of Documentation Requirements.

(Descargue la lista de verificación en Español.)


Application Sites
Select a town near you. Most sites see participants by appointment only. Call the town office to schedule a meeting or check on office hours.


For more information
CRT Resource Center
Address: 395 Wethersfield Avenue, Hartford
Telephone: 860-560-5800
Fax: 860-560-5731
[email protected]
Office Hours: Mon - Fri 8 am - 4 pm



Funding provided by 


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Additional Details
Any household with a gross annual income at or below 200 percent of the federal poverty guidelines, and has provided all required documentation, is eligible for the program.

Updated April 2020